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Hardware / Retail · Social Media · Content Production · Brand Identity · Mombasa, Kenya · Ongoing

Wisam
Hardware

Transforming a Mombasa hardware store from a product-listing account to a brand with personality, presence, and a growing community of builders and contractors.

@wisamhardwareke
The Challenge

Hardware brands don't have social media strategies. We changed that.

Wisam Hardware is a trusted name in Mombasa's building and construction supply market — but like most hardware businesses in Kenya, their social media presence was an afterthought. Price lists posted as images, product photos with no storytelling, and zero brand personality.

In a market where contractors, homebuilders, and DIY customers increasingly discover suppliers through Instagram, Wisam needed more than a catalogue. They needed a brand — one that spoke to both retail walk-ins and trade professionals.

Hardware brand differentiation Trade + retail dual audience Zero-to-brand social build
WISAM
Replace with campaign visuals
The Execution

Giving hardware a brand voice that builders actually trust.

We developed a social identity for Wisam that sat between aspirational and practical — showing the beauty of what you can build with the right materials, while remaining grounded in the real-world needs of contractors and homeowners in Mombasa.

Product showcases, project inspiration, promotional content, and trade-facing posts all worked together to position Wisam as the go-to hardware partner on the coast — not just another store.

  • Brand voice and social identity development from scratch
  • Monthly product showcase content — tools, materials, fittings in context
  • Project inspiration and "build your dream" lifestyle content
  • Promotional and offer content for retail and trade audiences
  • Instagram community management and engagement
  • Paid boosting for high-performing posts and seasonal promos
WISAM
Replace with production BTS
Reel

Product showcase — premium tools in action

View on Instagram
Post

Build inspiration — materials that make homes

View on Instagram
Post

Trade promo — contractor-focused offer content

View on Instagram
Brand Reel

Store tour — this is Wisam Hardware, Mombasa

View on Instagram
Carousel

New stock arrival — product range carousel

View on Instagram
Results

From invisible to unforgettable.

A hardware brand with a real social presence — reaching builders, contractors and homeowners across Mombasa.

Follower Growth on Instagram
4x+ Engagement vs. Hardware Industry Avg.
DM Enquiries from Social Content
Ongoing Monthly Content & Management
"
Before Kontent Media, our Instagram was just price lists. Now people actually come in because they saw our content. That's a real difference for our business.
Wisam Hardware Team
Mombasa, Kenya
Work With Us

Ready to make your brand impossible to scroll past?